When you hire a moving company, you expect your belongings to arrive in the same condition as when they left. Unfortunately, accidents can happen and your items may be damaged during the move. In this case, it's important to know what to do if a moving company damages something. The first step is to determine what type of insurance coverage you have.
Most moving companies offer basic coverage, which covers up to $0.60 per pound of the item's weight. This means that if an item weighs 10 pounds and is damaged, the moving company will reimburse you up to $6.00 for the damage. If you have purchased additional insurance coverage, then you may be eligible for more compensation. Under this type of coverage, the moving company can repair the item so that it is in the same condition as it was before it was damaged, or it can replace the item with another item of the same type.
Regardless of the insurance you've purchased, you'll still want to call your moving company and start the claims process as soon as possible. The moving company will need to investigate the claim and determine who is responsible for the damage. They may also need to inspect the item in order to assess the damage and determine how much compensation you are eligible for. Once the claim has been approved, you will receive a check from the moving company for the amount of compensation that has been determined.
You can then use this money to repair or replace your damaged items. It's important to remember that if a moving company damages something, you should take action right away. The sooner you start the claims process, the sooner you can get your items repaired or replaced.