There are many reasons why moving companies may be late. They could be stuck in bad traffic, they could have accidentally gone in the wrong direction, or the truck might have a flat tire. Even the most reputable moving companies can run into some bumps along the way, so to speak. Before continuing with step 3, in which you should contact the moving company for an explanation, make sure that the moving companies arrive very late and not just that they take their time within the agreed deadline.
If the contract says that they should have arrived before that time, it's time to move on to step 3, where, once again, you'll try to get an explanation about the obvious delay in delivery. If your carriers are late in delivering your items, the first thing you should do is call your registered contact. If you can't get in touch with your registered contact, call the company. There is also the possibility that an item was poorly packaged or lost.
First, follow the steps to find a lost item. If you can't locate anyone and locate their belongings, it's time to act. This is especially true if moving companies demand thousands of dollars in cash for an interstate move. If you're at the pickup point and don't have the information from the moving company, take a deep breath and follow these tips on how to fix this problem.
It's moving day and there's no sign of your movers; they should have been at your house to pick up your items a long time ago. There are new safety laws that don't allow people who move long distances to drive too many consecutive hours. During the winter, moving companies have less time for their workdays because it gets dark earlier than in summer. Most cross-country moving companies offer 2 days for delivery, thus insuring against unforeseen delays on the road.
If all your attempts to contact your moving company have failed, you can choose to wait a day to see if the moving company will try to contact you. Having long-distance carriers be late to deliver your things is much more nerve-wracking than having a team that arrives late to pick it up. Anything can happen on the road and, in addition, the human factor should not be excluded as well: family emergencies for one of the team members or that one of the carriers gets sick, which creates programming difficulties for the moving company. If the contract confirms that the moving companies have far exceeded the expected arrival time, it's time to know the real reason for their absence.
The easiest and most efficient way to protect your move is to know the warning signs that indicate that a moving company might not be as legitimate as it appears to be online and avoid these interstate moves altogether. It can be a stressful experience waiting for moving companies to arrive without knowing the cause of the delay or if they will arrive at your home. The moment you contact the moving company by phone, it's vital that you understand how serious the delay in delivery will be. The central office should be able to contact moving companies and ask them when their moving truck is due to arrive at their home.
On the other hand, if they inform you that the moving company won't arrive at your address before the next day, you'll have to make a major reorganization of your own schedule.